B2B Rawdah Appointment Infrastructure

Your Umrah Campaigns. Scheduled at Software Speed.

One platform to manage Nusuk permits and coordinate Rawdah appointments for dozens or hundreds of pilgrims. You handle the flights; we handle the permits.

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High-Volume Processing
Group-Synchronized
100% Data Compliant

Live Campaign Overview

Campaign: Group A

Booking window active
Passports Processed
82%
Nusuk Accounts Created
134 / 200
Rawdah Slots Secured
14:00 – 14:30
Encrypted permit processing Group-synchronized Rawdah windows

One service. Every pilgrim secured.

An infrastructure-style service for Rawdah permits, built for serious Umrah operators.

End-to-End Management

Specialized Nusuk platform management for Rawdah permits, from account readiness to confirmed appointments.

Group-Based Scheduling

Coordinated visit windows that keep pilgrims from the same campaign together as much as possible.

High-Volume Capability

Built for repeated departures and high-volume Rawdah campaigns across the Umrah season.

Dedicated B2B Support

Dedicated support for Umrah companies, travel agencies, and group operators in multiple languages.

Built for the people who run Umrah logistics.

Different operational teams, one Rawdah infrastructure layer.

For Travel Agencies

End-to-end Rawdah management

Delegate Rawdah logistics to a specialist partner so your team can focus on packages, service quality, and growth.

For Umrah Campaign Heads

Group-synchronized Rawdah windows

Keep buses, hotels, and Rawdah visits aligned with a single view of what has been secured and what is pending.

For Visa Operators

Bulk intake, zero chaos

Feed Excel or system exports into a controlled pipeline that tracks every passport, from upload to Rawdah confirmation.

Required Data

Provide an Excel file containing visitor data and the requested date and time for the booking.

You may view and download the required visitor data file template from the following link: Download template (template.xlsx)

Full name

As stated in the passport.

Passport number

Verify digits and letters accurately.

Visa number

Visa number issued by the Saudi Ministry of Foreign Affairs.

Nationality

As stated in the passport.

Visitor mobile number

(Optional) to facilitate receiving the OTP and managing the account.

Data Security for Your Pilgrims

Passport and visa details submitted in your Excel files are handled securely, used only for Rawdah permit processing, and managed according to strict privacy and confidentiality standards.

Important for campaign lead

The company must receive a complete Excel file with visitor data and the requested date and time for the booking. Ensure data matches the passport and visa exactly to avoid booking failure. The visitor must not have an existing Nusuk account, and must not have had a previous booking or Rawdah visit permit within the last 365 days.

How we work

1

Request reception

Visitor data files are received along with the requested date and time for the booking.

2

Account preparation

Received data is audited and verified, then visitor accounts are created and prepared in the Nusuk application.

3

Availability waiting

If availability is not offered for the requested date and time, the request is placed in the availability waiting stage.

4

Booking execution

The booking is executed according to the order of receipt and queue of requests and availability for the requested date and time.

5

Booking delivery

Completed bookings are delivered no less than 24 hours before the booking and visit time.

Rawdah Booking Service FAQs

Answers to common questions from Umrah companies, travel agencies, and group operators.

No. This is a B2B Rawdah booking service dedicated to Umrah companies, travel agencies, and organized group operators only. We do not work directly with individual pilgrims.

We receive your group data file, prepare or verify the required accounts, monitor Nusuk availability, execute Rawdah bookings when slots open, and send you detailed reports with confirmed appointments for each pilgrim.

You must send a complete Excel file with each visitor's full name, nationality, passport number, visa number, and preferred Rawdah visit dates and times, in line with our official template.

Yes. Our service and systems are designed specifically for high-volume Rawdah booking campaigns and repeated group departures throughout the Umrah season.

We work with Umrah companies, travel agencies, and group operators from multiple international markets. Contact us with your country and group profile and we will confirm if we can support your Rawdah booking needs.

‎Talk to our sales team

We are ready to receive your files and complete bookings. Reach us through the channels below for a quick reply.

We work with Umrah companies and campaign heads only.

* Requests are processed by order of arrival and slot availability.

Request contact

Make sure the file is .xlsx or .csv for fast processing of pilgrims’ data.

Requests are processed strictly in order of arrival during active Rawdah booking campaigns.